When using VoIP, your call quality is only as good as your internet connection. Our VoIP test is designed to give you not only upload and download speeds, but quality metrics like jitter, latency, and packet loss. These important metrics affect the quality and reliability of your VoIP service. Start our test below to see how your connection stacks up to recommended VoIP quality requirements.
VoIP Speed Test
Achieving Top VoIP Speeds
A VoIP speed test is a great first step, but then what? If your upload speeds are less than 80 kilobytes per second, it’s likely you will experience call quality issues when a single call is taking place. For two concurrent calls, you may experience call quality issues with upload speeds less than 160kbps, for three concurrent calls, 240kbps, and so on. Then how does that number change when you factor in your company’s internet browsing, streaming services, or WiFi activity? Every group’s network usage varies, but the below is a good starting point in understanding how your bandwidth is used. To account for fluctuations, we’ve allotted a 20% buffer in the calculations below.
| Bandwidth (Upload Speed) | Bandwidth used by Internet Browsing | Bandwidth Remaining for VoIP |
Maximum Number Of Concurrent Calls |
|---|---|---|---|
| 500 kbps | 260 kbps (1 user) | 140 kbps | 1 call |
| 1 mbps | 510 kbps (2 users) | 280 kbps | 2 calls |
| 5 mbps | 2.8 mbps (11 users) | 1.2 mbps | 11 calls |
| 10 mbps | 5.6 mbps (22 users) | 2.4 mbps | 22 calls |
| 30 mbps | 16.8 mbps (66 users) | 7.2 mbps | 66 calls |
Don’t Meet The Requirements? We’re Here to Help
No two businesses are identical and neither are any two networks that they rely on. Even when companies experience similar distortions on their hosted voice traffic, it’s likely that each disruption has a different cause that’s specific to that company’s network. CrescentCX corrects network inefficiencies by being able to accurately diagnose the precise causes of a company’s challenges. CrescentCX delivers the most advanced diagnostics, corrections, and ongoing support to ensure business communications networks are optimized to exacting specifications.